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SQL, ORACLE & RDBMS Database Data Recovery:

Data stored in Access, SQL Server, SyBase, Exchange Server, Oracle and other databases maintained on networked Fileservers. Object & Relational database management technologies are fundamental to modern IT systems, often enhances the active applications run by the entire corporation.

UniRecovery is capable of database recovery from:

  • MS Access (.mdb).
  • MS SQL (.mdf, .dat)
  • Ms Visual FoxPro (.dbf)
  • Ms works databases (.wdb)
  • Paradox databases (.db)
  • Interbase and Firebird databases (.gdb, .ib, .fdb)
  • dBASE and FoxBase databases (.fpt)
  • Oracle databases and backups from Oracle 8i

1. Existing risks of Data Loss with SQL, Oracle RDBMS Databases

As individual media/drives in database servers suffer from the similar faults/failure as do drives in individual computers and workstations.

Experienced System Administrators are aware of the relational or object oriented database environment is fragile unless supported by comprehensive backups. Unfortunately, it is all too common for devices to become corrupt beyond the scope of DIY / routine recovery methods. Failures still occur in even the most well-configured system, such as:

  • Accidentally overwritten database files & devices
  • Accidentally deleted records
  • Backup files not recognizable by database engine
  • Database locked as 'suspect' preventing access
  • Deleted or dropped tables
  • Corrupted database files and devices
  • Damaged individual data pages

 

2. The Recovery Process

UniRecovery Data Recovery Labs technicians treat Database loss situations as Emergency with the upmost priority. An initial diagnosis outlining the fault and if the media device is accessible to our lab equipment. If so, the first priority is to clone animage of the data from accessible media onto UniRecovery media so that the damaged database devices and tables can be accessed.

If hardware problems, when there is an error message or operating system configuration problems have rendered the basic data tables inaccessible or damaged then UniRecovery technicians proceed just as they would for a Server/RAID recovery.

UniRecovery Data Recovery Labs technicians can then analyze the contents of the raw sector images to identify the tables and records containing your desired data. This data can then be extracted and the entire database rebuilt, if necessary.

Normal system maintenance routines are unable to recover all data in situations where underlying media failure or structural corruption has eliminated key pointers; indeed those routines will often exacerbate the damage.

UniRecovery Data Recovery Labs programmers have created a full set of software tools used by our technicians to analyze, fix & recover data from relational and object database systems. Once a recovery has been successfully performed, file and table lists are created and data validity is checked.

3. Recovery Pricing for Databases

UniRecovery's experience in these types of recoveries ranges from the most straightforward and basic all the way through project level cases that have taken months to resolve. As you may expect, no two data recovery scenarios are identical in all respects. Therefore, this uniqueness makes it impossible to give a realistic indication of pricing without knowing all of the facts for a particular case. Generally speaking, pricing starts at about £500 for the most basic and can be in the £6,000 and up range for extremely complex.

Over the phone, our highly trained Customer Service Consultants will be able to give you some idea of what pricing you would be looking at given your particular configuration and set of circumstances. Sending in your case for a no obligation evaluation will give us all of the information we would require to give you a firm quotation for the recovery of your data.


4. Turn-Around Time

Time is not always critical but most of the time it is! UniRecovery has geared its entire service to recover your data as fast as possible. When dealing with such a wide variety of problems, estimating time before the problem is diagnosed is difficult. That is why, each recovery case starts with a free evaluation.

The free evaluation is started immediately on receipt of the media and generally takes 2 to 24 hours to complete. The process involves several hours of work and testing. (Mirroring alone may take up to 24 hours of computer time with extensive re-tries for badly damaged devices.)

Complete recovery turn-around time including analysis and recovery is usually between 1 and 5 days. Some severe cases can take considerably more time.

Our hours of operation are 9am to 7pm Monday to Friday (All Labs), 9am to 5pm Saturday. If you have an emergency situation, we have technical staff on call for weekends and after hours in all locations.

Time estimates are based on procedures and expertise required to recover the data you require. You are not charged by the hour. A firm quote is provided for your approval following the evaluation.


5. Recovery Capabilities - Types of Databases

RDBMS Relational Databases

Microsoft SQL Server 6.0, 6.5, 7.0 & 2000,
Oracle Lite, 7.x, 8.x & 9.x,
Sybase SQL Server, Sybase SQL Anywhere,
Gupta SQL Anywhere,
MySQL AB MySQL,
PostgreSQL

Standard Databases

Microsoft Access up to 2000,
All xbase products such as dbase, Foxpro

Productivity Applications

Microsoft Office, including all versions of Word, Excel & Powerpoint

Mail Server and Client Applications

Microsoft Exchange & Outlook
Applications conforming to the Unix mbox format such as Eudora and Netscape




How to Start a Recovery Case

Please call our Elite Recovery Team at 0 8000 439 549

UniRecovery's Elite Team is comprised of our most qualified high end technical staff. They will be able to talk with you in detail about your situation.

Critical Response Options

If you have a critical situation and need immediate help, call us. The Critical Response Service is available 24 hours a day, 7 days a week. Fees for this service start at £5000.

In Lab Service

This service is for mission critical data recovery, where the media can be taken to one of our labs. In the lab, dedicated resources and critical response team members are committed round the clock to your recovery case until its resolution.

Onsite Service Q

This service is available for situations where immediate shipping to one of our labs is not feasible or desirable. A tech or team of techs can be dispatched to stabilize and analyze the circumstances of your failure. Response is as fast as it takes to catch the next plane to your location. This service is not for everybody but if you have a situation that merits this level of service, UniRecovery is ready to help.

Critical Response Team is comprised of our best data recovery technicians. They are called on for every kind of situation imaginable from multiple drive multi-Gigabyte and Terabyte RAID servers , Jukeboxes, custom installations and configurations, SQL Database corruption, to tape failure and custom file extraction from corrupted backup sets. Whatever the situation, these techs are ready to help.



 

 

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Our Guarantees : Our Cleanroom Class 10:
  1. NO-FIX, NO-FEE data recovery Service:
    Simply No Data-No Money
  2. Fixed Rates on all recovery services, irrespective of the cost & time it takes to recover.
  3. capability to recover data from loss caused by power surges, Unable to boot, Invalid media, BIOS errors, Partition corruption, Virus attacks, Data corrupted, Hard drive failure, faulty pcb, Firmware damage repair, Hard disk crash, Accidental deletion, software or system malfunction, lightening, fires, floods, sabotage, user errors, accidental format, deletion, repartitioning.
  4. Door-to-Door collection & delivery all included in our fixed rates.
  5. Emergency Recovery Services: in order to get you back up and running with the shortest possible delay.
  6. No diagnosis Fee for Digital card & Memory stick data recovery & .pst & .edb extraction and Outlook Email Recovery
  7. A specialist team of RAID server with qualified data recovery engineers specialized in variety of systems including , Apple MAC, Linux & Unix and Windows.
  8. To maintain the highest standard of work environment with the use of Clean rooms within all our laboratories, in which air quality complies with the applicable standards BS 5295, ISO 14644-4 and Federal Standard 209.
  9. Extensive experience and expertise in recovering data from ‘inaccessible’ hard drives.
  10. Data recovery from SCSI HDD, RAID, SAN or NAS servers, Mirrored and Striped Volume, Exchange Servers, Backup Tapes, floppy diskettes, Zip, Optical Media. in addition to .gdb, .ib, .fdb, .fpt & Oracle DataBase along withemail files such as .edb, .stm, .mbx, .dbx, Outlook .pst, .ost file extensions.
  11. Complete discretion with regards to client data protection, 100% Confidentiality Assured.
  12. Free post-recovery customer services: providing you with measures to prevent similar losses in the future in cluding consultations on data security issues and backups.
  13. A specialist team of forensic data recovery experts for litigation cases & professional data deletion.

Our advanced laboratories are equipped with Clean Rooms rated as ‘Class 1000, 100 & 10 ’ where there exists no more than 1000 particles; and ‘Class 100’ where there exists no more than 100 particles whereas with "Class 10", less than 10 particles of 0,5 µm found in our Cabim-Flow which is of "Class 10".

The air quality of the Clean Rooms complies with the applicable standards BS 5295, ISO 14644-4 and Federal Standard 209. Hard disk fabrication requires a ‘Class 100’ Clean Room and UniRecovery undertake all laptop hard drive recovery work with brands whether external drives such as Lacie, Freecom, or Omega or internal such as Maxtor, Seagate, Western Digital, Hitachi, Samsung, Compaq, HP, Fujitsu, Quantum and IBM in Clean Rooms ‘Class 10’. Commonly established, recovery from “Clicking” hard disk drives, can also be achieved under these specialised Clean Room conditions.

 

 
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